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Sandra Campbell

Joined Aug 10, 2022

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Last activity Sep 26, 2022

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ACTIVITY OVERVIEW

Latest activity by Sandra Campbell

Sandra Campbell commented,

Community comment Feedback - Ticketing system (Support)

+1

View comment · Posted Sep 26, 2022 · Sandra Campbell

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Sandra Campbell commented,

CommentHow to customize the theme of the help center

Thank Sam, that worked!

 

View comment · Posted Aug 26, 2022 · Sandra Campbell

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Sandra Campbell commented,

CommentHow to customize the theme of the help center

hello

I'm trying to implement Sam's suggestion

(see his comment back from May 4, 2021:

https://support.zendesk.com/hc/en-us/articles/4408881724314/comments/4408889510554 ) which I've also pasted in bold below)

 

It didn't work for me. I pasted the code at the end of the script.js before the final close brackets for the main function. Is that the right spot (I'm a newbie so any help much appreciated).

thanks, Sandra

I was able to achieve this by adding the following line into script.js:

$('div.suggestion-list').hide();

The 'searchbox' element is contained within the 'suggestion-list' element, so suppressing the parent element effectively hid it.

View comment · Posted Aug 26, 2022 · Sandra Campbell

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Sandra Campbell commented,

Community comment Feedback - Ticketing system (Support)

+1 !!!!

We really need to be able to change the welcome subject line. 

View comment · Posted Aug 10, 2022 · Sandra Campbell

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