Anthony
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Last activity
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Activity overview
Latest activity by Anthony-
Anthony commented,
Hi Marco this is affecting all of our agents and on all browsers.
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Anthony created a post,
Auto Translate No Longer Opens Automatically
Up until 2 weeks ago, if we received a non-English ticket, the translate tool would automatically show on top of the ticket and detect the language. Now, it stops doing that and we have to click on...
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Anthony created a post,
Auto Append Related Articles to Ticket
Hi, How to automatically append 2-3 related articles to the ticket when auto-responding? For example, customer emails us > ticket is created > customer gets email saying ticket has been open and he...