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Vincenzo
Joined Jul 05, 2023
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Last activity Nov 06, 2024
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Latest activity by Vincenzo
Vincenzo commented,
We'll really appreciate the implementation. Thank you.
View comment · Posted Apr 10, 2024 · Vincenzo
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Vincenzo commented,
Hi,
I need to pause group SLA when the ticket is pending or on-hold
Is there a way?
View comment · Posted Mar 20, 2024 · Vincenzo
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Vincenzo commented,
HI,
As administrator I need to be able to exclude certain types of attachments and prevent agents from downloading them (e.g. .exe)
View comment · Posted Oct 18, 2023 · Vincenzo
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Vincenzo commented,
We also need to add columns in end user profile view.
We need to add Brand and others ticket Fileds
View comment · Posted Jul 17, 2023 · Vincenzo
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