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Vincenzo

Joined Jul 05, 2023

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Last activity Nov 06, 2024

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ACTIVITY OVERVIEW

Latest activity by Vincenzo

Vincenzo commented,

Community comment Feedback - Apps and integrations (Platform)

We'll really appreciate the implementation. Thank you.

View comment · Posted Apr 10, 2024 · Vincenzo

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Vincenzo commented,

CommentMeasuring success

Hi, 

I need to pause  group SLA  when the ticket is pending or on-hold

Is there a way?

View comment · Posted Mar 20, 2024 · Vincenzo

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Vincenzo commented,

Community comment Feedback - Ticketing system (Support)

HI,

As administrator I need to be able to exclude certain types of attachments and prevent agents from downloading them (e.g. .exe)

View comment · Posted Oct 18, 2023 · Vincenzo

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Vincenzo commented,

Community comment Feedback - Admin Center

We also need to add columns in end user profile view.

We need to add Brand and others ticket Fileds

 

View comment · Posted Jul 17, 2023 · Vincenzo

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