Anthony Severo
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Recent activity by Anthony Severo-
While I am personally looking forward to this reverting, I understand that others would like to customize, which is the impression we were given. The follow-up from the PM Roundtable was "Admins sh...
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JJ Miclat Are there any updates on the status of making this feature customizable? I felt heard at the Roundtable in October, but I don't believe there's been any news since then. Thank you!
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This app does not appear to delete closed tickets. The search does not return anything and Zendesk confirms in this thread that it does not include Closed tickets. Am I missing something?
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I disagree with the decision to do so, but can at least theoretically understand some of the justification for pagination changes in order to improve performance. I don't understand how it can be c...
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I just started at a new organization that has the new Agent Workspace enabled and find ticket number to be more confusing to view vs subject line. Ideally we could customize the ticket tab however...