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Maria | Customer Relations Manager

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Activity overview

Latest activity by Maria | Customer Relations Manager
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    Maria | Customer Relations Manager created a post,

    Workaround for external emails

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Hi there,  I'm a Customer Support Representative for a fast-casual food chain and we use a third-party app (Lunchbox) for our online orders.  In our app, you will find a contact support button that...

    • Maria | Customer Relations Manager
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    Maria | Customer Relations Manager commented,

    1. Community
    2. Feedback - Ticketing System (Support)
    3. Zendesk / Google Chat / Slack?

    Thank you so much! Lou

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    Maria | Customer Relations Manager created a post,

    Zendesk / Google Chat / Slack?

    Answered
    1. Community
    2. Feedback - Ticketing System (Support)

    Looking for advice/suggestions: As the main agent, when I go to send an internal note to light agents who need to be notified of support tickets we are receiving, the message gets buried in the ema...

    • Maria | Customer Relations Manager
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    • 3 followers
    • 5 comments
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