Avatar

Nick Yoon

  • Total activity
    3
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    1

Activity overview

Latest activity by Nick Yoon
  • Avatar

    Nick Yoon commented,

    1. Talk
    2. ...
    3. Managing Talk
    4. Routing incoming calls with IVR

    Hi Shannon,  Thank you for your comment.  Fortunately, your agent was helping though live chat, I solved it.  Thank you for your assist again.

    • View comment
    • Nick Yoon
    • Created
    • 0 votes
  • Avatar

    Nick Yoon commented,

    1. Talk
    2. ...
    3. Managing Talk
    4. Routing incoming calls with IVR

    Hi there,  I have a question about IVR. I have set up call forwarding for each group to the IVR. However, it is not forwarding to each group talk license agent, it is only forwarding to one person....

    • View comment
    • Nick Yoon
    • Created
    • 0 votes