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Alex Vargas

Joined Apr 20, 2022

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Last activity Apr 20, 2022

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Latest activity by Alex Vargas

Alex Vargas created a post,

Post Feedback - Ticketing system (Support)

Hello
Currently wondering if there is an implementation for the feature of creating a support/ updating a support user and having a trigger that will call my web hook to update the feature.

So far I can only see that triggers inside of Support are mainly catered to the ticket but I'm looking for the feature to have a trigger that when there is changes to the support User that it does something.

Look forward to hearing back on this. 

Posted Apr 20, 2022 · Alex Vargas

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Alex Vargas commented,

Community comment Feedback - Ticketing system (Support)

Did any one find a solution for this ?
Currently am in this process and this problem.

Want to have the Zendesk Support create/update a user and also make an update to our database

View comment · Posted Apr 20, 2022 · Alex Vargas

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Alex Vargas created a post,

Post Q&A - Sales CRM (Sell)

Is there a current solution that when a support User(end-User gets created/updated ) we can call a webhook to make an update to our database ?

Posted Apr 20, 2022 · Alex Vargas

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Alex Vargas commented,

Community comment Feedback - Sales CRM (Sell)

Would be great to have a trigger when a sales contact gets created that it also creates a Zendesk Support User 

View comment · Posted Apr 20, 2022 · Alex Vargas

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