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Natsumi Mariner

Joined Jun 23, 2022

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Last activity Aug 10, 2022

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Latest activity by Natsumi Mariner

Natsumi Mariner commented,

CommentAdditional ticket channels

Hey Pedro Rodrigues thanks for all of the helpful information. From your example, is it correct to say then that if we're only using on brand, then we would only have either Messaging or Chat? 


View comment · Posted Aug 10, 2022 · Natsumi Mariner

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Natsumi Mariner commented,

CommentAdditional ticket channels

Sharing similar feedback/confusion that Hannah voiced. Is it possible to have Messaging and Chat enabled at the same time? I don't understand how we're supposed to switch between these channels if they're "two distinct offerings." If only one can be enabled, then what can we make of the triggers in the Chat dashboard that are for "Channel: Chat and Messaging"?

 

 

View comment · Posted Aug 09, 2022 · Natsumi Mariner

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Natsumi Mariner commented,

CommentWeb Widget (Classic) documentation

Aubree You noted 'there's a different way to disable the Widget.' Can you link the article to do this?

I'm trying to disable the Web Widget and make sure it's not visible, but I don't want to remove the code. 

View comment · Posted Jun 27, 2022 · Natsumi Mariner

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