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Aditee Raipurkar

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Activity overview

Latest activity by Aditee Raipurkar
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    Aditee Raipurkar created a post,

    how to pull archieved tickets from api

    Answered

    Is there any seperate api for archieved tickets?? I am not able to get archieved tickets from below api s mentioned in documentation - GET /api/v2/tickets GET /api/v2/organizations/{organization_i...

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    Aditee Raipurkar commented,

    Hi Sebastiaan,Incremental load provides user /data which has changed over particular time.I want to export all the active and inactive users for zendesk.

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    Aditee Raipurkar created a post,

    Integration with Qlik

    I want to extract all the users in the system (active and inactive .) But , I am able to fetch active users only by below queries.How to extract all the users from api? GET /api/v2/users GET /api/...

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    Aditee Raipurkar commented,

    I am using offset pagination.Is there any facility to have a call with support team?

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    Aditee Raipurkar created a post,

    Pagenation issue

    Which pagenation method to follow while connecting to Zendesk for User,Organization,tickets,ticketfields APIs?? I am trying to integrate zendesk with qlik using Next_page. Please find attached scre...

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    Aditee Raipurkar created a post,

    How to fetch system and custom fields?

    I am using  https://productsup.zendesk.com/api/v2/tickets_fields.json  API ,But this is giving me the field related data not the information that is stored in the field for tickets.

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    Aditee Raipurkar commented,

    Yes I am using base 64 encoding auth

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    Aditee Raipurkar commented,

    Hi Eric, 1.End points:   api/v2/users.json and api/v2/tickets.json, I am also looking forward to fetch data for some custom objects .Kindly provide help on this. 2.The API token was newly created w...

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    Aditee Raipurkar created a post,

    HTTP Error 401 ;Unauthorized

    While connecting to zendesk from qlik, I am now facing 401 Error ,though I used same username and password with basic authentication of schema to fetch the data earlier. In addition to this I tried...

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    Aditee Raipurkar created a post,

    Integration with Qlik

    I need to fetch custom fields in Qlik ..I have gone through the documentation ..How can I create REST URL for custom fields in zendesk.