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Natalia Numa

Joined Apr 11, 2023

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Last activity Aug 10, 2023

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ACTIVITY OVERVIEW

Latest activity by Natalia Numa

Natalia Numa commented,

CommentSupporting multiple languages in Help Center

Hello! I'm starting to explore this language topic. Where do I upload the translated article, so when the users selects language it will show?

View comment · Posted Aug 10, 2023 · Natalia Numa

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Natalia Numa commented,

CommentGetting started with live chat

Hi !

How can I activate chat option in my zendesk help support center? how can i only show the option when an agent is connected? Please help me :)

thank you

View comment · Posted Jul 12, 2023 · Natalia Numa

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Natalia Numa commented,

CommentTeam members and groups

Hi all, I have a question. If I import users with certain information from a subscription management system, does that info appears when the customer opens a new case? How would be the best way to keep that information up to date?

I want to expand my knowledge into Zendesk CRM functionalities. Can you help me? 

View comment · Posted Jul 12, 2023 · Natalia Numa

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Natalia Numa commented,

CommentMeasuring success

Hello!

Can the message sent to the customer for satisfaction be in spanish?

View comment · Posted Apr 11, 2023 · Natalia Numa

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