Rochelle Saldanha

1. Support
2. ...
3. Measuring success
4. Enabling and using CSAT

Can someone help? My placeholders {{satisfaction.current_comment}} are not appearing as the formatted block just the plain text in both Macros, Trigger The email is going but the {{satisfaction.cur...

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• Rochelle Saldanha
• Created September 21, 2023 12:36
• 0 votes

1. Guide
2. ...
3. How to manage the help center
4. How can I export my help center content?

Hey allAs mentioned by the ZD agent above, its easily possible through the API. <subdomain> /api/v2/help_center/en-gb/articles?page[size]=50 Make sure to use page size appropriately, it only sends ...

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• Rochelle Saldanha
• Created November 24, 2022 15:16
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using the standard Copenhagen theme in your help center

Hi  wondering if you can help standard <button onclick="myFunction()">Click me</button> is not working in the article haven't changed anything major in the theme

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• Rochelle Saldanha
• Created October 10, 2022 11:49
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Creating content filter buttons for your Guide articles

Hi Tony None of my buttons work in the article using <button> Ive just used basic Copenhagen theme and not changed anything. can you advise?

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• Rochelle Saldanha
• Created October 10, 2022 11:30
• 0 votes