Gin Atkins
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Last activity
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Activity overview
Latest activity by Gin Atkins-
Gin Atkins commented,
Thanks Daniel Aron - yep Deiaa Eid we're going to start with dealing with 'hello' or greetings, and thank you type messages to avoid that situation. We're in discovery on this now, exact release da...
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Gin Atkins commented,
Hi Sean, Thanks for your feedback. Using the Bots Generative Replies feature for restricted content is being worked on currently, with plans to release it in Q1 2024. Thanks, Gin
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Gin Atkins commented,
Hi John, You need to have signed up to the Generative Bots EAP to get access to Bot Persona. You can do that by filling out this form - which also allows you to sign up for access to a range of oth...
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Gin Atkins commented,
Hi Andres, Thanks for the feedback. Discovery for adding new fields to this step is starting in Q4, starting with regex, number and date. No exact ETA when it will be delivered yet, but it would be...
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Gin Atkins commented,
Hi Viachaslau, We have just launched the Generative AI EAP which allows EAP sign-up to features that both summarises article content when answering a question (Generative Replies, in AI for Bots an...
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Gin Atkins commented,
Hi all, We're currently investigating the possibility of increasing beyond 2,000 steps and will update here with the outcome. Thanks
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Gin Atkins commented,
Hi Richelle, Just an update that we are releasing a feature called Generative Replies under EAP in October. It leverages intents to search the Help Center, and using OpenAI return summarised conten...