Ed Ball
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Activity overview
Latest activity by Ed Ball-
Ed Ball commented,
It is captured, and it shows a truncated version. Take a macro change for example a long list of IPs in the restriction setting is changed. Some are added and some are removed. But the from and t...
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Ed Ball commented,
So this question was asked before but i did not see any response. There were changes made to a field and I would like to see the entirety of the changes and not a truncated version of the changes....
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Ed Ball commented,
With GDPR this is absolutely a useful addition for any company. We can import 2000 customers at a time, but we can't delete user like that. Yes there is a function that if you go to People > B...
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Ed Ball commented,
If you delete a user via the API is this a soft delete or a hard delete?
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Ed Ball commented,
Is it possible to set the users language when submitting a ticket via API?
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Ed Ball commented,
Is there a way to use this with dynamic content? We have text listed before a custom field (thanks Wes) but we also support french and german players so we need this text to be able to display in ...
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Ed Ball commented,
Hello, This report on all of our interfaces is not showing the end user search data. We see the graph and can change what shows in the graph, but the End-user search data is just not showing. Did i...
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Ed Ball commented,
I think we actually have this figured out with a little help from Zendesk.... Thanks Jessie!!
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Ed Ball commented,
Can I create a report that will show any tickets that were responded (public response) to Yesterday. By the customer or by an agent.
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Ed Ball commented,
So I am a little late to this, but thanks for this. And to make it even a little better I submit this... Can this section be hidden completely if there are no articles promoted for a category? So...