Ed Ball commented,
With GDPR this is absolutely a useful addition for any company. We can import 2000 customers at a time, but we can't delete user like that. Yes there is a function that if you go to People > B...
Ed Ball commented,
If you delete a user via the API is this a soft delete or a hard delete?
Ed Ball commented,
Is it possible to set the users language when submitting a ticket via API?
Ed Ball commented,
Is there a way to use this with dynamic content? We have text listed before a custom field (thanks Wes) but we also support french and german players so we need this text to be able to display in ...
Ed Ball commented,
Hello, This report on all of our interfaces is not showing the end user search data. We see the graph and can change what shows in the graph, but the End-user search data is just not showing. Did i...
Ed Ball commented,
I think we actually have this figured out with a little help from Zendesk.... Thanks Jessie!!
Ed Ball commented,
Can I create a report that will show any tickets that were responded (public response) to Yesterday. By the customer or by an agent.
Ed Ball commented,
So I am a little late to this, but thanks for this. And to make it even a little better I submit this... Can this section be hidden completely if there are no articles promoted for a category? So...
Ed Ball commented,
Hi, This worked great... thanks a ton!
Ed Ball commented,
Have a quick question about Promoted articles. We show the promoted articles on the home page and it shows all promoted articles. Is it possible to show promoted articles on the Category page, but ...