Pablo Gonzalez

1. Community
2. Zendesk Suite Q&A
3. Confused about web widget classic vs messaging vs chat

Thank you very much Pedro Rodrigues (opservator.com)! Still confusing, but a little less! 

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• Pablo Gonzalez
• Created November 14, 2022 13:34
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Semi-automatic Merge without app

Thanks for writing this! I have a few questions/comments 1- Couldn't trigger 1 and 2 be one single trigger, with the following under ANY conditions Ticket is createdORTicket is updated 2- On trigge...

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• Pablo Gonzalez
• Created July 13, 2022 10:15
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Create Zendesk Support Apps faster with this boilerplate

This is great! thanks!!

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• Pablo Gonzalez
• Created July 13, 2022 09:14
• 2 votes

1. Community
2. Tips from users - Zendesk Suite
3. How to export Zendesk macros into a spreadsheet

Hi everyone, We have a free and open-source app that allows you to export all your Zendesk macros into simple text files. You don't need any scripts or knowledge about the Zendesk API. You can then...

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• Pablo Gonzalez
• Created July 11, 2022 13:59
• 1 vote

1. Zendesk updates
2. Announcements
3. Announcing lookup relationship fields for Support

If this behaves like lookup fields in Salesforce, you'd be able to link a ticket to say, an internal user who is not the ticket owner or requester. Why? Say you want to create a TAM (technical acco...

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• Pablo Gonzalez
• Created May 06, 2022 14:09
• 3 votes