Joe Anderson-McAulay
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Total activity20
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Last activity
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Activity overview
Latest activity by Joe Anderson-McAulay-
Joe Anderson-McAulay commented,
Thank you Barry We do not use messaging as heavy as some orgs. I was hoping to utilize this feature for Chats only. Thank you for the quick response.
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Joe Anderson-McAulay commented,
Any plans to add (live chat) to this feature?
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Joe Anderson-McAulay commented,
Can we get an actual date on just (coming up) or (In Q1) we need a launch date and for an email blast to go out to clients. Thanks!
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Joe Anderson-McAulay commented,
Hello Zendesk I need an answer from Sr. Leadership. We need this update put in place. Please let all of us know when this is going to be on your next Sprint.
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Joe Anderson-McAulay commented,
Zendesk team we need to be able to perform this simple task. Please make sure this is ready before Q4. I asked well over a year ago and still seeing this question is very disappointing.
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Joe Anderson-McAulay commented,
Hello Team This may be above I have not checked yet however Can we also change the text (community) I want to change it (Support Community) or something of that nature
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Joe Anderson-McAulay commented,
Hello Team After reviewing this help page. I am trying to setup to translate articles to Vietnamese, however when I edit and article to translate to Vietnamese the article does not translate it is ...
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Joe Anderson-McAulay commented,
This may already be answered however just setting up my Premium Sandbox. Will my End Users get a link to setup and access the Sandbox?
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Joe Anderson-McAulay commented,
Steve Eli How long does it take to see the tag that was added and be able to filter it on the report you suggested? I just added a tag to specific tickets and I cannot see this tag yet in the rep...
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Joe Anderson-McAulay commented,
"Learn about changes in Agent Workspace" link needs update: https://support.zendesk.com/hc/en-us/articles/360042187294