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Or Malka

Joined Aug 11, 2022

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Last activity Aug 11, 2022

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Latest activity by Or Malka

Or Malka commented,

CommentViews, ticket status, and ticket fields

Hi Francisco,

I checked now and my UI also looks normal :)

I would like to know if it is possible to choose to put other fields in the same line, as priority and type appear together?

In addition, today tickets are closed after 4 days using the automation "Close ticket 4 days after status is set to resolved."
I would like to know how I can edit the closing time to 7 days or according to my needs?

Regards,
Or

View comment · Posted Aug 11, 2022 · Or Malka

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