Mateusz Gamroth
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Total activity46
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Last activity
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Activity overview
Latest activity by Mateusz Gamroth-
Mateusz Gamroth commented,
Agreeing here - just started to check on dynamic content and you can't work with it. Search, find, edit, delete - everything is difficult.
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Mateusz Gamroth commented,
Now this is a great decision - we were worried we couldn't fit into the limit prescribed once all our markets and help centers are launched. Thanks for that!
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Mateusz Gamroth commented,
I totally agree with Slava above. What if the bot is only used for pre-screening? We will check with our legal department if this has been mentioned when drawing up our contract. When we signe...
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Mateusz Gamroth commented,
Wow! This sounds like a huge cash grab! Offering out of the box functionality and suddenly charging for it. What's next? Answers on the surveys? The amount of MAUs is laughable and really no option...
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Mateusz Gamroth commented,
Hello James Rodewig! We got everything to work - nearly :D Everything works in the preview, but as soon as we click "Please tell us why" in the environment, the link shows up in the browser and we...
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Mateusz Gamroth commented,
Thanks a lot for all your help James Rodewig!
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Mateusz Gamroth commented,
Hello James Rodewig we got the form field to work! It was because we did not select Customer can edit in the field settings. Which is strange as we had set the preview mode to agent. Now we have o...
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Mateusz Gamroth commented,
Hello James Rodewig, thank you for your answer. Strangely enough we still can't get it to work. First of all it seems it does display the form now :) But lets people select another form.(Although I...
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Mateusz Gamroth commented,
Hello James Rodewig! We love the way this works, but just have one issue with getting our ticket form to work. It just keeps displaying another one. We have the following code: Do we need to enabl...
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Mateusz Gamroth created a post,
Bulk update tickets, articles and all the things!
At the moment we are unable to select more than 30 tickets, articles, users or whatever to update them. There should be the possibility to really select ALL tickets or articles in a view or list a...