Mateusz Gamroth
-
Total activity21
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes4
-
Subscriptions6
Activity overview
Latest activity by Mateusz Gamroth-
Mateusz Gamroth commented,
Hello James Rodewig! We got everything to work - nearly :D Everything works in the preview, but as soon as we click "Please tell us why" in the environment, the link shows up in the browser and we...
-
Mateusz Gamroth commented,
Thanks a lot for all your help James Rodewig!
-
Mateusz Gamroth commented,
Hello James Rodewig we got the form field to work! It was because we did not select Customer can edit in the field settings. Which is strange as we had set the preview mode to agent. Now we have o...
-
Mateusz Gamroth commented,
Hello James Rodewig, thank you for your answer. Strangely enough we still can't get it to work. First of all it seems it does display the form now :) But lets people select another form.(Although I...
-
Mateusz Gamroth commented,
Hello James Rodewig! We love the way this works, but just have one issue with getting our ticket form to work. It just keeps displaying another one. We have the following code: Do we need to enabl...
-
Mateusz Gamroth created a post,
Bulk update tickets, articles and all the things!
At the moment we are unable to select more than 30 tickets, articles, users or whatever to update them. There should be the possibility to really select ALL tickets or articles in a view or list a...
-
Mateusz Gamroth commented,
Dear Zendesk team - just to confirm. It is still not possible to set different messaging and routing flows by brand in Zendesk?
-
Mateusz Gamroth commented,
@Raphaël Péguet You can work around that by setting tags on your brands and then filter by tags :)
-
Mateusz Gamroth commented,
Sounds like the feature we all been waiting for! :) Will it be possible to filter custom columns also in the future? Would be the dream!
-
Mateusz Gamroth commented,
Hello Brett Bowser, thank you for the quick reply! :)We are just using notes internally and we are using triggers to send the tickets to other departments. I.e. If you submit a ticket as solved it ...