Mateusz Gamroth
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Activity overview
Latest activity by Mateusz Gamroth-
Mateusz Gamroth commented,
Sounds like the feature we all been waiting for! :) Will it be possible to filter custom columns also in the future? Would be the dream!
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Mateusz Gamroth commented,
Hello Brett Bowser, thank you for the quick reply! :)We are just using notes internally and we are using triggers to send the tickets to other departments. I.e. If you submit a ticket as solved it ...
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Mateusz Gamroth commented,
Is it possible to add a comment to a ticket without submitting it? We have the situation that agents submit a ticket to another level, then need to contact the customer again and leave a note about...