Mateusz Gamroth
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Recent activity by Mateusz Gamroth-
I totally agree with Slava above. What if the bot is only used for pre-screening? We will check with our legal department if this has been mentioned when drawing up our contract. When we signe...
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Wow! This sounds like a huge cash grab! Offering out of the box functionality and suddenly charging for it. What's next? Answers on the surveys? The amount of MAUs is laughable and really no option...
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Hello James Rodewig! We got everything to work - nearly :D Everything works in the preview, but as soon as we click "Please tell us why" in the environment, the link shows up in the browser and we...
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Thanks a lot for all your help James Rodewig!
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Hello James Rodewig we got the form field to work! It was because we did not select Customer can edit in the field settings. Which is strange as we had set the preview mode to agent. Now we have o...
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Hello James Rodewig, thank you for your answer. Strangely enough we still can't get it to work. First of all it seems it does display the form now :) But lets people select another form.(Although I...
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Hello James Rodewig! We love the way this works, but just have one issue with getting our ticket form to work. It just keeps displaying another one. We have the following code: Do we need to enabl...
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Dear Zendesk team - just to confirm. It is still not possible to set different messaging and routing flows by brand in Zendesk?
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@Raphaël Péguet You can work around that by setting tags on your brands and then filter by tags :)
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Sounds like the feature we all been waiting for! :) Will it be possible to filter custom columns also in the future? Would be the dream!