Recent searches
No recent searches

Sarah Urban
Joined May 22, 2022
·
Last activity Oct 09, 2023
Following
0
Follower
1
Total activity
17
Votes
3
Subscriptions
8
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Sarah Urban
Sarah Urban commented,
Hello Joyce - We are still having the same issue. We have been trying for 6 months. Any update?
View comment · Posted Oct 09, 2023 · Sarah Urban
0
Followers
0
Votes
0
Comments
Sarah Urban commented,
Thank you for the update Chris Drylie! Do we have a timeline?
View comment · Posted Dec 09, 2022 · Sarah Urban
0
Followers
0
Votes
0
Comments
Sarah Urban commented,
Hello! Does anyone know - What causes the issue where the
option to Call the Customer is not in the Ticket?
Is it because to many people are using the current line? Thank you!
View comment · Edited Oct 13, 2022 · Sarah Urban
0
Followers
0
Votes
0
Comments
Sarah Urban commented,
Hello -
I am trying to go through "Transferring a Chat" to another agent and I do not see the "Chat window's Actions drop-down menu." Is this in Zendesk Support - in the Ticket that opens when you accept the chat? Thanks for the help!
View comment · Posted Jun 16, 2022 · Sarah Urban
0
Followers
0
Votes
0
Comments
Sarah Urban commented,
Hello - I am having the same issue as Jakub reported. Does anyone know the solution to the Talk icon not appearing in Zendesk Support? We can not change to be available. All our settings and permissions appear to be correct in Admin. Thank you.
View comment · Posted Jun 07, 2022 · Sarah Urban
0
Followers
0
Votes
0
Comments
Sarah Urban commented,
Hello - I was sure I saw this option while in the Zendesk Demo. Please can you tell me if there is an update for: Callback request or Schedule a Callback in the Live Chat widget. Or a different way of doing something like this in Zendesk?
Thank you,
Sarah
View comment · Posted Jun 03, 2022 · Sarah Urban
0
Followers
0
Votes
0
Comments