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Saba Arat

Joined Apr 25, 2022

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Last activity Apr 25, 2022

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Saba Arat commented,

CommentExplore recipes

Hi, I already created Update handling time (min) metric in Support: Updates history dataset. Now I am trying to create Ticket handling time (min) or Ticket handling time (hrs) in Support: Tickets dataset, but I am getting this error: There's an issue with the formula. Check your calculation syntax and try again. 
I am copy-pasting the formula from this article. 

VALUE(Total time spent (sec))/60

View comment · Posted Apr 25, 2022 · Saba Arat

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