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Saba Arat
Joined Apr 25, 2022
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Last activity Apr 25, 2022
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Latest activity by Saba Arat
Saba Arat commented,
CommentExplore recipes
Hi, I already created Update handling time (min) metric in Support: Updates history dataset. Now I am trying to create Ticket handling time (min) or Ticket handling time (hrs) in Support: Tickets dataset, but I am getting this error: There's an issue with the formula. Check your calculation syntax and try again.
I am copy-pasting the formula from this article.
VALUE(Total time spent (sec))/60
View comment · Posted Apr 25, 2022 · Saba Arat
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