Luke

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Support for JIRA: Limit Zendesk Support to allowed projects only

Thanks for the info. Sadly, this isn't a group/permission issue. We are curious about making the support panel go away for JIRA tickets without a Zendesk link. On the side of every issue view in ou...

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• Luke
• Edited April 28, 2022 21:15
• 1 vote

1. Apps and integrations
2. ...
3. Jira integration
4. Jira integration resources

Thanks for the fast response. The fields config helps with Jira tickets with linked Zendesk tickets, but what I'm about curious about is making the support panel go away for tickets without a Zende...

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• Luke
• Edited April 27, 2022 19:41
• 0 votes

1. Apps and integrations
2. ...
3. Jira integration
4. Jira integration resources

Hi, is there any way to disable or update when the Zendesk Support fields appears in the Jira issue glance panel (the right panel when viewing an issue with the new Jira view)? We only use the Zend...

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• Luke
• Created April 27, 2022 19:07
• 0 votes