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Lydon McGrane's Avatar

Lydon McGrane

Joined Apr 28, 2022

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Last activity Apr 22, 2024

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Latest activity by Lydon McGrane

Lydon McGrane commented,

CommentTicket basics

Hi,

We need to be able to see what device and browser a customer is using in Agent Workspace. I notice this was flagged a couple of years ago and hasn't been addressed yet, with follow-up requests in this thread being ignored by Zendesk staff.

Please advise? 

View comment · Edited Apr 22, 2024 · Lydon McGrane

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