Malcolm Murray
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Last activity
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Activity overview
Latest activity by Malcolm Murray-
Malcolm Murray commented,
Hi there, I was just wondering if the changes mentioned by Prakruti Hindia above have been released yet in terms of linking the Zendesk messaging user with a Zendesk user. We are waiting for this t...
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Malcolm Murray commented,
Hi There,I'm just wondering what the status of this is. We have a Zendesk plugin that relies on either email or external_id to show some additional user context from our systems. As neither of thes...
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Malcolm Murray commented,
I'm using the latest version of the SDK. I had full debug logging on but didn't see any errors as such - although I did see some 202 responses from the Smooch API server. It's also worth noting tha...
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Malcolm Murray created a post,
Zendesk Messaging iOS SDK - endless spinner
I'm currently having an issue with the Zendesk Messaging iOS SDK where I see a spinner that does not dismiss after doing the following: Open chat view controller (renders as expected). Dismiss vie...
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Malcolm Murray commented,
Yeah, the following should work (does for me): Open messaging view controller in app, send a message. Close app, or navigate away from the chat view. In the Zendesk Agent view, reply to the messag...
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Malcolm Murray commented,
I did follow the setup guide here https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/push_notifications/ quite closely, but the main difference being that I'm having to in...
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Malcolm Murray commented,
I've been trying to get Push Notifications working on my app via the Zendesk Messaging IOS SDK and have found that Zendesk don't seem to have an option of sending PNs via the Sandbox APN.. so you b...