Michelle Nibbe
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes2
-
Subscriptions1
Activity overview
Latest activity by Michelle Nibbe-
Michelle Nibbe commented,
Is chat used in Omnichannel?
-
Michelle Nibbe commented,
So we cannot use this if we don't have messaging enabled? We don't use it. We take tickets from clinics and have to stick to strict guidelines regarding PII and HIPAA. There is not a spot to enab...
-
Michelle Nibbe commented,
Still don't see Omnichannel under objects and rules. We have Agent Workspace enabled, and I don't think we have a chat subscription.
-
Michelle Nibbe commented,
No, we do not use messaging.
-
Michelle Nibbe commented,
I just verified, we do have Agent Workspace turned on. Still don't see OmniChannel.
-
Michelle Nibbe commented,
Still don't see this under Objects and Rules. Do we need to install from the Marketplace? Can't find it there either.