Tom Erik Skjønsberg
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Total activity31
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Last activity
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Votes8
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Activity overview
Latest activity by Tom Erik Skjønsberg-
Tom Erik Skjønsberg commented,
Hi Walter Bellante Bookmarks: If these disappear, then so do I as a Zendesk Explore user. There are no ifs or buts about that one. Zendesk has been telling us since the introduction of Explore to u...
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Tom Erik Skjønsberg commented,
I am with CJ Johnson on this one. Removing bookmarks would mean we stop using Explore and most probably Zendesk alltogether. Removing another basic functionality, and with this one that Zendesk the...
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Tom Erik Skjønsberg commented,
What exactly am I supposed to try? Clicking "Try it now" creates a new dashboard which I can't do anything with. Clicking New dashboard just opens the regular dashboard builder. Trying to look at ...
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Tom Erik Skjønsberg created a post,
Attachment link in Explore report
I am looking for a way to pull out the attachment link to include in ticket reports from Support. If anyone has a way to do this it would be highly appreciated. What I am looking for is to include ...
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Tom Erik Skjønsberg commented,
Mark Kindy The ability to sort by the most useful parameters is exactly what they are removing. From the update: We will be removing the ability to sort tickets on user profile pages by Subject, R...
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Tom Erik Skjønsberg commented,
Jahn Bronilla Unfortunately the only resizing that would remove those scrollbars is width. And widening the widget enough to accomplish that would add a side scrollbar instead unless viewing in 8k ...
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Tom Erik Skjønsberg created a post,
Remove attribute scrollbar in widgets
I would really like the option to remove the scrollbar for the attributes legend and display all items. Is there any way of doing this currently, or would it need to be a request? I am talking abou...
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Tom Erik Skjønsberg commented,
Karen Hynes An explanation for how this could possibly take 3 1/2 years to implement would be nice. We had this data, but then Zendesk took the deliberate decision to remove access to the most basi...
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Tom Erik Skjønsberg commented,
As far as I know that message will only show if you are following a dashboard link someone has shared with you. The person who shared the link will either be the owner or should at least know who t...
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Tom Erik Skjønsberg commented,
Looking at it from a customer perspective I would have to say that this very much depends on the complexity of support given. For complex software questions I cannot imagine relying only on chat su...