Tom Erik Skjønsberg
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Total activity67
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Last activity
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Activity overview
Latest activity by Tom Erik Skjønsberg-
Tom Erik Skjønsberg commented,
Karen Hynes I hope you will excuse nobody holding their breath, considering this was first promised to skip EAP for a GA in Q2 2022. I do hope Zendesk will take a very close and hard look at how it...
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Tom Erik Skjønsberg commented,
Walter Bellante Seeing the feedback on the post, with every single response rating it a 4 or 5 in terms of impact if the bookmark feature is removed, will we actually see Zendesk listening to it's ...
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Tom Erik Skjønsberg commented,
Well then. Having seen the (lack of) feedback in the features post, I guess the only response we can give to this one is Thank you for letting us know that we need to start transition to a differe...
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Tom Erik Skjønsberg commented,
If anyone is curious why this feature is still delayed: https://www.zendesk.com/newsroom/articles/tymeshift-acquisition23/ Why add something when they can make us pay for an addon.
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Tom Erik Skjønsberg commented,
Jiří Chovanec Is it maybe possible to set those ranges by using the "Rolling range" option? If we lose both the bookmarks and date flexibility for reporting, Explore becomes pretty much useless, an...
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Tom Erik Skjønsberg commented,
as we work together to discuss short and long term options The long term option considering Zendesk's performance during the last few quarters is pretty clear.
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Tom Erik Skjønsberg commented,
Karen Hynes Way too little way too late. Together with all the downgrades currently being forced on customers, confirming that all earlier promises on this subject is now broken just confirms our c...
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Tom Erik Skjønsberg commented,
John Costello Would the product managers be more inclined to actually answer questions and concerns at this roundtable than you all have been in these threads regarding what we would like to see im...
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Tom Erik Skjønsberg commented,
Barry O'Connell I'm in the same boat. Instead of presenting a proposal for upgrading our Zendesk account it will be a presentation of which products that are available as alternatives. After avoidi...
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Tom Erik Skjønsberg commented,
Anastasia Kachanova We are now looking at some of the alternatives. Several offer easy data migration and can be just as easily integrated with the rest of our systems. I have been looking in to ma...