Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue

For some reason, we are finding that employees are requesting trial accounts to Zendesk - 3 times in the last month. Each time I am informed by my IT department of a potential phising scam or other concern. Each time I have raised a ticket with Support, and each time they say they cannot remove the trial account. We need a way to block employees with our domain from accidently submitting these requests.

What problem do you see this solving?

This block will save my IT departments time investigating and my time raising tickets with Support to try and solve.

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business?

This has happened 3 times in the last month.

Are you currently using a workaround to solve this problem?

No, there is no workaround.

What would be your ideal solution to this problem? How would it work or function?

Either a section in our Admin Center to mark this restriction, or just by raising a ticket to Zendesk for them to block.