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Eric
Joined Jan 05, 2023
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Last activity Dec 14, 2023
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Latest activity by Eric
Eric commented,
CommentWeb Widget documentation
window.zE('messenger', 'loginUser', function (callback) {
callback(token);
})
when a user clicks to open the chat for the first time, it creates a ticket for them even when no message was sent on their end. why is this?
View comment · Posted Dec 14, 2023 · Eric
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Eric created a post,
Post Q&A - Chat, messaging, and widgets
I added the messaging web widget to my app and login users if they are authenticated:
window.zE('messenger', 'loginUser', function (callback) {
callback(token);
})
when the user clicks to open the chat for the first time, it creates a ticket for them even when no message was sent on their end. why is this?
Posted Dec 14, 2023 · Eric
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Eric commented,
CommentWeb Widget documentation
Anyone else getting a random name (ex. Visitor 66340348) for the user even though a name is in the token? The name seems to be received on Zendesk's end since the chat has a message saying "Changed their display name to ...", but the name is not actually changed.
View comment · Posted Jan 06, 2023 · Eric
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