
Steve Prouty
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Activity overview
Latest activity by Steve Prouty-
Steve Prouty commented,
I also agree that having this be at least an option to create a View Folder for would save me and my fellow team a lot of time and clicks for collaboration on tickets.
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Steve Prouty created a post,
Enabling Agent to Agent Calling
AnsweredZendesk Talk should allow Agent to Agent calls. Currently Agents have to have an external call in place to be conferenced in to a conversation together. The functionality of looking up a fellow Age...