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Josh H

Joined Sep 21, 2022

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Last activity Dec 29, 2023

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ACTIVITY OVERVIEW

Latest activity by Josh H

Josh H commented,

Community comment Feedback - Help Center (Guide)

Hey Ryan McGrew - We're eager to try out this redirect feature! Is there any estimate when we'll hear about next steps for participating in the EAP? Thank you!

View comment · Posted Jul 24, 2023 · Josh H

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Josh H commented,

CommentSEO and help center search

Hey Greg Katechis,

I look in our script.js file and it doesn't have the below line:

$(document).ready(function() {

If that's missing, can we simply add it? Do you know which line would be the best place to add it? Thank you.

View comment · Posted Jun 01, 2023 · Josh H

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Josh H created a post,

Post Q&A - Help center and community

If someone searches in our Help Center and doesn't get a result, they currently see text that says:

"Try searching another keyword. Browse Help Center"

Is it possible to customize what appears on that page? I'm not sure how to find that code to edit it. Any insights are appreciated. Thank you!

Posted Apr 05, 2023 · Josh H

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Josh H created a post,

Post Q&A - Help center and community

Does anyone by chance know of code you can use to hide the "Related articles" box only when there aren't more articles in that section?

Here's an example of a page in our Help Center. 

We'd like the "Related articles" box to only appear when there are more articles in that section. Thank you!

Posted Mar 30, 2023 · Josh H

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Josh H commented,

Community comment Feedback - Help Center (Guide)

Hey Ryan McGrew - Do you have any updates or insight into when this feature might get released? Thank you.

View comment · Posted Oct 06, 2022 · Josh H

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Josh H commented,

Community comment Q&A - Help center and community

@... - I'll do that. Thanks, Dave!

View comment · Posted Sep 22, 2022 · Josh H

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Josh H created a post,

Post Q&A - Help center and community

We are using tabs in individual Zendesk articles. We've added components as described in this Lotus Themes Help Center article.

The tabs work fine when we add one set of tabs to a page. But when we try to add a second set of tabs, the tab navigation seems to break.

Does anyone know what code we'd use if we want to add more than one set of tabs to a page? Thank you!

Posted Sep 21, 2022 · Josh H

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