
Gizelle Butler
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Last activity
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Activity overview
Latest activity by Gizelle Butler-
Gizelle Butler commented,
The alphabetical sorting of the End Users seems to not be working properly either. If I search for an end user by their name the result end user is returned. If I use the Name sort and navigate t...
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Gizelle Butler commented,
I agree at present the only option I see is to Inactivate a custom ticket status. Which unfortunately any trigger or automation using that inactive custom ticket status. In addition once you inac...
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Gizelle Butler commented,
Very interested in the alert notifications as well! Is there something in the API Docs that advises how we get a cron job established until this feature is available to configure in the UI? Check...
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Gizelle Butler commented,
We are also looking for the roadmap to have Custom Ticket Status (CTS) available for this feature since many clients during our testing have requested better sorting and filtering options.
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Gizelle Butler commented,
We are also interested in the option to place a banner on the home page to establish distinction between the environments. Thanks, Gizelle