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James Delmerico's Avatar

James Delmerico

Joined May 19, 2022

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Last activity May 19, 2022

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Latest activity by James Delmerico

James Delmerico commented,

CommentSlack integration

Thank you @....  Is there a target availability date for this capability?

View comment · Posted May 19, 2022 · James Delmerico

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James Delmerico commented,

CommentSlack integration

@...  we'd like our customers using shared Slack channels to be able to create Zendesk support tickets directly but either define a single assignee group per channel the ticket gets assigned to (and remove it from the form) or limit the number of groups available.  Is this possible?

View comment · Posted May 19, 2022 · James Delmerico

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