Marco Costa

I noticed a very similar issue in different circumstances:

When I "forward via email" a ticket, and I flag all previous comments to be included in the email, the order of the comments included is not correct, the very last is at the end, but the others are ordered with the most recent on the top.

This is wrong, they should be all ordered by date of creation/update...

Sure is that what I read here is by far worse as it impact each and every ticket you have to manage. We don't have this issue because we are still on the older interface...