Amjid Khan
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Last activity
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Activity overview
Latest activity by Amjid Khan-
Amjid Khan commented,
This is only really useful if you are allowed to base it also on Columns/Rows, metric only isn't very useful.For exampleIf Resolution Time >40 AND Priorty=Urgent AND Client Category=Premium Then ba...
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Amjid Khan created a post,
How to take Zendesk to the next Level for Management/Leaders
Hi, I think for you to continue to evolve your product and improve it you need to also consider what managers want to see. For me as a director of my team I would want to log into Zendesk and have...
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Amjid Khan commented,
This stuff is just so frustrating about Zendesk. Really poor. I'm now stuck trying to figure how how to merge all this into 1 row. Zendesk needs to up its game on the reporting side.1 ticket but 30...
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Amjid Khan commented,
Tom was anything done here?Our account says all seats are used up. But checking on Team members shows 3 less than the total seats.You really need to make this intuitive to use so we don't need to ...