
Ally Elliott
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Total activity8
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Last activity
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Activity overview
Latest activity by Ally Elliott-
Ally Elliott commented,
I'm confused about how with omnichannel routing, we are to use triggers to route calls but there is no capability to add tags or ticket types based on the talk number the call was received on. We h...
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Ally Elliott commented,
We're having the same issues as Paige. Was a solution found?
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Ally Elliott commented,
I didn't realize you were referring to the app. Thanks so much!
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Ally Elliott commented,
How can I hide specific fields for certain groups? I'm not seeing a way and I'd like to have a couple fields that are for administrators only.