Alicia Gonzalez

1. Community
2. Zendesk Guide EAP - Content Blocks
3. Content Blocks: Enabling it removes ability to use Schedule Publishing

Hi Ryan! Thanks for reporting this! It is expected behaviour right now, but it's in the plan to add it soon. I'm sorry if this is inconvenient :/ 

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• Alicia Gonzalez
• Created July 29, 2020 11:38
• 0 votes

1. Community
2. Zendesk Guide EAP - Content Blocks
3. Can't access any articles that have content blocks enabled

Hi Bradley Allen!  Thanks for trying out content blocks, I'm sorry that you're having issues, I'm creating a ticket so we can follow up with you and figure out what is going on :)

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• Alicia Gonzalez
• Created July 24, 2020 08:23
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Importing and downloading your theme and manifest file

Hey Shammel! Could you share a screenshot on the options that you see?  

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• Alicia Gonzalez
• Created November 21, 2017 15:50
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

@Larry Hi Larry! I'm sorry the fonts didn't seem to work, but I can try to answer your questions: 1)  The Font 1 is for heading tags, so it would change any `<h1>....<h6>` and the Font 2 variable i...

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• Alicia Gonzalez
• Created September 14, 2016 08:06
• 0 votes