Shakti

1. Community
2. Feedback - Chat and Messaging (Chat)
3. iOS Chat SDK v2 greeting words not appearing when all fields are fulfilled.

Yes but in our case, if all the information is passed in the chatAPIConfig, greeting words stop coming and a blank chat gets opened. Is this an expected behaviour? if yes, is there any workaround s...

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• Shakti
• Created June 10, 2022 05:54
• 1 vote

1. Community
2. Zendesk SDKs
3. Zendesk iOS Messaging SDK not retaining history

Hi Mick O'Donnell, In our case chat history is getting cleared once the chat ends either because of 15 mins timeout or if either party ends the chat. Is this the expected behaviour and if yes then ...

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• Shakti
• Created June 10, 2022 05:47
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. iOS Chat SDK v2 greeting words not appearing when all fields are fulfilled.

Hi Greg Katechis!, We are also facing the same issue. How can we solve this?

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• Shakti
• Created June 06, 2022 13:34
• 0 votes