Recent searches
No recent searches

Katy Fox
Joined Nov 24, 2022
·
Last activity May 09, 2024
Following
0
Followers
0
Total activity
6
Vote
1
Subscriptions
3
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Katy Fox
Katy Fox commented,
Hi Team,
+1 to upvote this feature request.
Are there any updates from the product team so we can understand if this feature is being considered further?
Many thanks
Katy
View comment · Posted Mar 06, 2024 · Katy Fox
0
Followers
0
Votes
0
Comments
Katy Fox commented,
Adding my comment to increase visibility of this issue.
It would be great to understand where the challenge with allowing this is.
Like so many others on this feed and on other feeds of the same subject; all of our agents are an agent of one function but a customer of another. Our CSAT response is really struggling because 20% of our employees are also agents.
View comment · Posted Feb 08, 2024 · Katy Fox
0
Followers
1
Vote
0
Comments