Jose Acosta

Adding my two cents here as well. While I was demoing Zendesk Talk to the C-Level executives in our company, the COO kindly ask to place an outbound call to his number and the caller ID showed Hope BC, right away he said we need that it shows our company name. 

I was about to create this request.

So basically, when you are in Manage Articles > List. When you click the ellipsis which allows you to add extra columns, I will like to see a column that shows the visibility of the article (everyone, sign-in users, admins & agents), this way I don't need to go to each article (individually) to see the visibility. This will be helpful for people managing articles and as well if you have a bunch of them.