Sarah dela Rosa
-
Total activity13
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes2
-
Subscriptions8
Activity overview
Latest activity by Sarah dela Rosa-
Sarah dela Rosa created a post,
A paper clip if ticket has an attachment
Would there be any possibility to add a simple visibility into ZD that shows if a ticket has attachments to it? When looking at multiple tickets from one user, it is not easy to spot them as you ne...
-
Sarah dela Rosa commented,
Hello, We have several instances of breaches where a wrong email has been used when transcript is requested. Since there is no way to disable this function in Chat Dashboard (as confirmed by your s...
-
Sarah dela Rosa commented,
Does the timeout apply even when using a chatbot in the widget? We have integrated chatbot to our livechat and noticed disconnects. Customer connects via chatbot - request to be handed off to an a...