Shahab Sabet
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Total activity14
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes4
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Subscriptions5
Activity overview
Latest activity by Shahab Sabet-
Shahab Sabet commented,
As someone who works with data quality, it is incredibly frustrating that closed tickets are uneditable. It makes data from Zendesk unreliable the second an agent makes a mistake and the ticket is ...
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Shahab Sabet commented,
Allow us to reopen / edit closed tickets please. Please I'm begging.
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Shahab Sabet commented,
It's 2022 guys... what are you doing?
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Shahab Sabet commented,
Please make the 'default value' functionality work. It doesn't matter what I select the default value to be, agents always have to make a selection.
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Shahab Sabet created a post,
As a user I'd want to merge tickets by just selecting the tickets I want
Today, I have to select all but one ticket, remember the ID of the last ticket I want to merge, press edit tickets > merge into another ticket, type in the ID of the last one, and select merge. Ins...