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mayan kopit
Joined Jun 27, 2022
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Last activity Mar 26, 2023
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Latest activity by mayan kopit
mayan kopit commented,
we need to diffrentiate between active and non active customers (when a customer leaves for instance).
Deleting the org is not a good solution
View comment · Posted Mar 26, 2023 · mayan kopit
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mayan kopit commented,
Hi Gabriel,
My end user has several organisations connected to him.
When opening a ticket using email, I want to have the right organisation in place, based on the title. For example: "Acme - help with MFA" will change the org name from the default org to "Acme".
Is there a way to user triggers or Automations for that?
View comment · Posted Feb 22, 2023 · mayan kopit
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mayan kopit commented,
Hi, Thank you for the article - it was super helpful.
I have an additional question:
I have 2 environments:
1. us-platform.example.com
2. platform.example.com
I want to refer our customers to a link in our platform, however I want the customers that connected using
Platform.example.com to get to platform,example.com/help
AND us-platform.example.com to get to us-platform,example.com/help
Is there any way to do so?
View comment · Posted Jan 22, 2023 · mayan kopit
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mayan kopit commented,
Hi, can you please share what triggers were created to adapt between p1 and urgent?
View comment · Posted Jun 27, 2022 · mayan kopit
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