Mayan Kopit

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Add the ability to suspend or deactivate Organizations

we need to diffrentiate between active and non active customers (when a customer leaves for instance). Deleting the org is not a good solution 

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• Mayan Kopit
• Created March 26, 2023 08:39
• 1 vote

1. People
2. ...
3. End users and organizations
4. Enabling multiple organizations for users

Hi Gabriel, My end user has several organisations connected to him. When opening a ticket using email, I want to have the right organisation in place, based on the title. For example: "Acme - help ...

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• Mayan Kopit
• Created February 22, 2023 13:48
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. How to quickly add an outside (or non-helper) link in your header or other pages in your Guide theme

Hi, Thank you for the article - it was super helpful. I have an additional question: I have 2 environments: 1. us-platform.example.com 2. platform.example.com I want to refer our customers to a lin...

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• Mayan Kopit
• Created January 22, 2023 10:47
• 0 votes

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I edit the priority field?

Hi, can you please share what triggers were created to adapt between p1 and urgent?

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• Mayan Kopit
• Created June 27, 2022 15:15
• 0 votes