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Todd Coldiron's Avatar

Todd Coldiron

Joined May 18, 2022

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Last activity Sep 08, 2022

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Latest activity by Todd Coldiron

Todd Coldiron commented,

CommentTicket basics

Need to add a checklist to a change ticket with a specific type "Employee Termination", after every new change ticket with that type is created.  How?

View comment · Posted Sep 08, 2022 · Todd Coldiron

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Todd Coldiron commented,

CommentTicket customization

I need to edit the "Description" for a specific change ticket, with Change Type "Employee Termination", to include a termination checklist for the assignee to complete before closing the ticket.  How can that conditional ticket have custom content in the Description field?

View comment · Posted Aug 17, 2022 · Todd Coldiron

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