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BREANNE BROCK's Avatar

BREANNE BROCK

Joined Jul 20, 2022

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Last activity Oct 10, 2024

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ACTIVITY OVERVIEW

Latest activity by BREANNE BROCK

BREANNE BROCK commented,

CommentRouting

Can we limit Omnichannel to only Messaging and Email? We do not want to include Talk in our omnichannel routing.

View comment · Posted Feb 13, 2024 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Q&A - Help center and community

Thank you for offering these instructions, Amy Gracer.

Does anyone know how to middle-align my search box in the heading? I would like it to be centered with the logo and links to the right.

Similarly, does anyone know how to update the spacing on the mobile app so that my Search box does not overlap the logo?

Thanks in advance!

View comment · Posted Jun 07, 2023 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Feedback - Help Center (Guide)

Agree - this feature would be very valuable to my business.

View comment · Posted Mar 28, 2023 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Feedback - Help Center (Guide)

I need this feature, too.

View comment · Posted Mar 03, 2023 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Q&A - Help center and community

Ifra Saqlain - I am not familiar with APIs. Thanks for responding.

View comment · Posted Feb 02, 2023 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Q&A - Help center and community

I tried adding this to a custom section page and it shows all promoted articles (like it does on the home page). 

Is there a way for it to only show the promoted articles that live in that specific section? For example, this highlighted "Coupa FAQ" article (#1) is a promoted article that lives in the "Coupa" section (#2). That is the only promoted article that I want to show in this section. Is this possible?

Thanks in advance!

View comment · Posted Feb 01, 2023 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Feedback - Help Center (Guide)

It looks like this was addressed. Is there a way to be notified when our requests are addressed? For reference: Adding multiple article, section, and category templates to your theme – Zendesk help

View comment · Posted Nov 02, 2022 · BREANNE BROCK

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BREANNE BROCK commented,

CommentUsing themes and customizing your Help Center

Hello - happy to hear the template maximum has been extended to 100 instead of 10. On a related note, is there a way to be notified that articles we follow are updated?

View comment · Posted Nov 02, 2022 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Q&A - Help center and community

Thank you, Ifra Saqlain! I really appreciate it!

View comment · Posted Sep 09, 2022 · BREANNE BROCK

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BREANNE BROCK commented,

Community comment Q&A - Help center and community

Hi Ifra Saqlain - my home page's code looks a little different and the above guidance doesn't work. Any ideas on how to change the word "promoted" based on my code (see below)?


 

    
     {{#if promoted_articles}}
     

       

{{t 'promoted_articles'}}


       

View comment · Posted Sep 08, 2022 · BREANNE BROCK

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