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Siobhan Robson

Joined Jul 27, 2023

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Last activity Mar 27, 2024

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Latest activity by Siobhan Robson

Siobhan Robson commented,

Community comment Feedback - Apps and integrations (Platform)

@david I'd like to add my voice to the chorus saying this change has negatively impacted my team's Zendesk integration and our daily workflow. 

 

If there's no way to roll this back, please set up a specific tutorial page to help users set up those markdown triggers for emojis within the notification, in a way that works with the multiple different statuses that a ticket may be under.

View comment · Posted Mar 27, 2024 · Siobhan Robson

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Siobhan Robson commented,

CommentBusiness rules

Is there a way to export the list of tags, straight up in a plain text list or an .xlsx file or csv or something?

I can find the list of tags in our admin centre, that's fine, but they're split over multiple pages but I'd really like to have a way that I can see them all at once, filter and sort them so I can do admin and bookkeeping for them.

View comment · Posted Jul 27, 2023 · Siobhan Robson

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