Ian Hawkins
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Recent activity by Ian Hawkins-
Thanks for the advice. I know it seems like we have a lot of options, but in works well for our teams. I think we're going to initially try the single, giant, nested drop-down. I may follow the a...
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When we configure sub-categories like this: On the Ticket screen, we can select them OK from the drop-down field: However, once we have selected one, you only see the last selected option: If we ha...