Mary O'Neill
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Total activity21
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Last activity
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Activity overview
Latest activity by Mary O'Neill-
Mary O'Neill commented,
Hi everyone, You can now sign up for the Beta version here and find more information about this feature in the article Enabling timed deletion for archived tickets (beta). Best,Mary
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Mary O'Neill commented,
Hi Emily, Thanks for your question. Yes you will be able to create exclusions by custom fields, just not in this Beta version. Exclusions by custom fields will be coming in the first half of next ...
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Mary O'Neill commented,
Hi all, There will be a standard version of this feature available on all plans. We are currently running a Beta version called Timed Ticket Deletion, which will allow you to delete all tickets tha...
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Mary O'Neill commented,
Beta Update: Thank you to everyone interested in the Beta, I have emailed you all and most have signed up. Anyone else interested you can drop a message here and we'll reach out to you. To answer t...
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Mary O'Neill commented,
Hi Rich and Raquel Martini,We are currently running a Beta version of this feature called Timed Ticket Deletion, which will allow you to delete all closed tickets that have been closed and not upda...
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Mary O'Neill commented,
Hi everyone, An update on this feature: we will be releasing the first version in a few weeks at the start of September. An official announcement to follow in the coming days. We really appreciate ...
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Mary O'Neill commented,
Hi Bradley Lowes, Thanks for your comment! Automation for deletion is currently in development with an estimated delivery of early H2. Ticket deletion will be released first then users to follow sh...
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Mary O'Neill commented,
Hi all, Thanks for your comments. Automation for ticket deletion is currently in development with an estimated delivery date of early H2 for version one. We'll be posting an official announcement i...
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Mary O'Neill commented,
Hi Lindsey Spink and Jahn Bronilla,Thanks for reaching out! I am a Product Manager here at Zendesk working on deletion features. It would be great to follow up with you about your requirements for ...
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Mary O'Neill commented,
Hi Anna C & Andy Seaman I am the Product Manager for the Data Deletion team, this feature is something we are looking to working on in early 2023. It would be great to follow up with you about your...