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Otto Berger

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Activity overview

Latest activity by Otto Berger
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    Otto Berger commented,

    1. Agent guide
    2. Ticket basics
    3. Formatting text with Markdown

    Thanks a lot, Brett. I am slowly getting familiar with Zendesk and got already a new question: How can I paste in my markdown-formatted text? Currently, this doesn't work: When I paste text, for ex...

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    • Otto Berger
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    Otto Berger commented,

    1. Agent guide
    2. Ticket basics
    3. Formatting text with Markdown

    In Zendesk it is possible to add background color to text in a way of highlighting parts. how can be this done with markdown instead of using the formatting-menu? <span style="color:red">cardinals<...

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    • Otto Berger
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