Otto Berger

1. Agent guide
2. Ticket basics
3. Formatting text with Markdown

Thanks a lot, Brett. I am slowly getting familiar with Zendesk and got already a new question: How can I paste in my markdown-formatted text? Currently, this doesn't work: When I paste text, for ex...

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• Otto Berger
• Created July 13, 2022 14:33
• 0 votes

1. Agent guide
2. Ticket basics
3. Formatting text with Markdown

In Zendesk it is possible to add background color to text in a way of highlighting parts. how can be this done with markdown instead of using the formatting-menu? <span style="color:red">cardinals<...

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• Otto Berger
• Edited July 08, 2022 14:55
• 0 votes