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Vj Gunawardana

Joined Nov 05, 2023

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Last activity Jul 23, 2024

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ACTIVITY OVERVIEW

Latest activity by Vj Gunawardana

Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hi Tipene Hughes - I am no longer experiencing the issue. Has something changed? Thanks for looking into it :) 

View comment · Posted Jul 23, 2024 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Same here - it was working a couple of weeks ago

OS: Darwin Kernel Version 23.5.0
Zcli version   : @zendesk/zcli/1.0.0-beta.42 linux-x64 node-v20.10.0
node version:  v20.10.0
ssl: LibreSSL/3.3.6 zlib/1.2.12 nghttp2/1.61.0
 

View comment · Posted Jul 05, 2024 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk APIs

Hi mfg - could you just delete the object itself? That should delete all records but the drawback is that you can't reuse the same key. 

View comment · Posted Nov 21, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk APIs

Hi Kfir Yahav - this is a limitation im prettty sure. I had the same issue and we had to use a dummy first comment. 

View comment · Posted Nov 21, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

i think you can get the channel prop from ticket.conversation to show whether is internal or web but what you have shared is definitely easier. 

View comment · Edited Nov 20, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hey Tipene Hughes

Thanks for getting back to me :) I've just run two requests back to back. 

Mon, 20 Nov 2023 20:26:42 GMT

Mon, 20 Nov 2023 20:26:42 GMT
 
Let me know if you need any other details!

Vj

View comment · Posted Nov 20, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hoping to get this bumped up Zendesk

View comment · Posted Nov 19, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Awesome, thanks for that Sergii Kliuchnyk

View comment · Posted Nov 19, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

great to hear Sergii Kliuchnyk - Hopefully the cURL gets fixed up for others. 

View comment · Posted Nov 16, 2023 · Vj Gunawardana

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Vj Gunawardana commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hi Sergii Kliuchnyk

I tried this and got the same issue via cURL. 

It did, however, work for me on POSTman. 

I used the subdomain that i uploaded the app to. 

I used the email from the account from which uploaded the app but appended the /token at the end. 

I also used an API token generated for myself as the password. 

GET {{my-staging-domain}}.zendesk.com/api/v2/apps/{app_id}//public_key.pem

Basic auth

Email: myemail@domain.com/token
Password: API_TOKEN_GENERATED_IN_ADMIN_SETTINGS

EDIT: Other Zendesk APIs work for me via cURL

View comment · Edited Nov 16, 2023 · Vj Gunawardana

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